BCM CICS MICS Call Pilot User Guides

Norstar Compact Integrated Communications System (ICS)

Norstar Compact Integrated Communications System

Increase your business potential with friendly, intuitive business communications.


Designed for growing businesses, the Norstar Compact Integrated Communications System (CICS) offers from 4 to 8 lines and 16 to 24 telephone extensions. It supports all Norstar and Business Series telephones, including fully-featured digital functions with LCD and soft keys. Easily add Norstar applications, such as voice mail, automated attendant, computer telephony integration (CTI), and automatic call distribution (ACD).


A flexible building-block design expands with your business easily and cost-effectively:


Grows from a 4x16 to an 8x24 capacity


Voice mail, automated attendant, telephone and computer telephony integration (CTI) support


Easily add enhancements as your business needs change


Supports all Business Series Terminals

Feature rich, yet easy to use.


The Norstar Compact ICS is packed with well over a hundred powerful features. Some of the more popular features are:


Integrated Automated Attendant easily answers your calls and routes them to the right person or group, 24 hours a day.


Calling Line Identification (CLID) gives you the information to decide whether to take the call or return it later with the simple touch of a key.


Direct Inward System Access (DISA) allows you to dial in to your Compact ICS remotely to use system features, direct dialing to internal sets, and cost-saving outgoing lines


Other standard features include: Toll Restriction, Music on Hold, and Paging

Choosing the Norstar Compact ICS for your business can help you to achieve greater employee productivity, reduced operation and capital costs, unsurpassed customer service, and easy business expansion.

This fully digital platform brings together all your communications- fax, e-mail, computer, and telephone-right at your desktop.

High bandwidth to the desktop - lets you use applications like ISDN and Computer-Telephony Integration without changing your existing wiring.

Modular, scalable design - lets you choose the options that fits your needs today, and still be ready for the future. You can increase system size with expansion cartridges. And, you can tailor your communication capabilities to your company's changing needs simply by adding applications.

Digital technology - creates a platform for current and future PC-based applications. Special software packages can distribute calls, track billable activity, and even generate reports on incoming and outgoing telephone calls.

Outstanding quality - ensures that Norstar is one of the most durable and reliable key systems available-with one of the lowest failure rates in the industry.

And it's affordable.


Home | Structured Cabling | Cable Removal | Phone Systems | Paging Systems | Sell Your Phone System | Consulting | Contact US